survival issue.”
Indeed, a management system is the only way to know what you have, why you have it and where it can be located. This information helps to reduce operating costs, gives you insights that aid with decision-making regarding future purchases, cuts down on equipment failure and creates happy customers.
Imagine this scenario: A skid-steer hydraulic cylinder ruptures in the middle of the work day and you get a call from an agitated customer. You simply look on your computer and reply to the customer,“ You’ re in luck. We have three of those in stock. We’ ll have one ready for you to pick up in 10 minutes.” Nothing creates more goodwill than being able to neutralize a challenging situation and giving a grateful customer exactly what he needs exactly when he needs it.
Audits Are a Necessity
The single-most important component of any management system is having regular audits. In its simplest terms, an audit is the process of using an analytic procedure to count what you have on hand.