Real Costs

Connected workflows in place of paper based manual processes can lead to real savings

BY JOE FRIGO

It’ s a Monday morning at a utility construction contractor:

• A dispatcher is on the phone with a foreman because a job has been pushed and two line trucks have to be moved.

• A payroll clerk is working through a stack of timecards, leaving a third voicemail for a crew that worked the weekend.

• In billing, someone is hunting for job packets that should have come back with last Friday’ s pole replacement work because invoices for that work need to go out.

• A pile of pre-use inspections on the shop manager’ s desk shows a digger derrick is down and a project manager just committed that same machine to a customer for tomorrow.

August 2026 • www. thepartsconnection. org • 7