Contractors Hot Line October 4, 2024 | Page 33

decision-making regarding future purchases, cuts down on equipment failure and creates happy customers.
Imagine this scenario: A skid-steer hydraulic cylinder ruptures in the middle of the work day and you get a call from an agitated customer. You simply look on your computer and reply to the customer,“ You’ re in luck. We have three of those in stock. We’ ll have one ready for you to pick up in 10 minutes.” Nothing creates more goodwill than being able to neutralize a challenging situation and giving a grateful customer exactly what he needs exactly when he needs it.
Audits Are a Necessity The single-most important component of any management system is having regular audits. In its simplest terms, an audit is the process of using an analytic procedure to count what you have on hand. These procedures can use physical eyes-on counting or electronic counting methods, and one or more of at least a dozen sub-methods that focus on specific aspects of your business.
When the audit is completed, a comprehensive, easy-to-read audit report will be produced which can be used in future decision-making. This all will help companies improve their businesses.
Common Strategies
One of the most beneficial additions to the management system has been automated inventory. This system uses software to collect data regarding current inventory usage and transforming it into actionable
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