Contractors Hot Line July 25, 2025 | Page 31

“ Benchmarks aren’ t just about identifying problems, they’ re about enabling progress.”
Analyzing your maintenance program provides a clear picture of shop throughput and technician efficiency. For example, the industry benchmark for a full-time technician working 2,080 hours annually is around 1,500 direct labor hours. If your fleet is falling below that threshold, the benchmark becomes a diagnostic tool.
threshold, the benchmark becomes a diagnostic tool,” he explained.“ It could indicate an issue with time tracking, a productivity gap or something more nuanced, like experienced staff taking on mentoring roles, which naturally increases indirect labor hours.”
“ Benchmarks aren’ t just
about identifying problems, they’ re about enabling progress,” Duke added.“ They help you spot long-term trends and make short-term adjustments. It all starts with accurate data and meaningful measures that give you the confidence to make smart decisions and drive continuous improvement.”

“ Benchmarks aren’ t just about identifying problems, they’ re about enabling progress.”

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